| DRIVING GROWTH & “REINVENT THE BICYCLE WHILE RIDING IT” |
As a Consumer & B2BC business leader, this phrase summarizes what I offer as a strategic, operating executive driving P&L growth (revenue, EBITDA, cash flow), innovation/transformation, and end-to-end guest/customer experience, and several cross-functional disciplines — sales, marketing, product, innovation, digital, operations. Transferrable skills and experiences through multiple economic cycles and dynamic contexts across PE-owned, VC-backed, and publicly-traded companies.

|“PHY-GITAL” |
From Boardroom strategy to front-lines execution, skilled at the unique intersection of in-person physical services + digital/emerging technologies:
• Hospitality/leisure [cruise ships & mountain resorts], education learning centers, retail stores, restaurants
• E-commerce, mobile, IoT, software, CRM, data, and AI

| GLOBALIST |
Extensive cross-cultural, international experiences leading 20+ nationalities with offices/teams in North America, South America, Europe, and Asia. Lived & worked in Japan for several years as Global President, Rosetta Stone.