Congratulations! You have customers, and your company is growing. Now it’s time to put processes in place to make sure those hard-earned customers are happy and to keep growing. Here’s…
It's over, CX pros...the time where the business world can still distinguish between CX and UX has finally come to an end. And we need to stop fighting it. After…
“Customer success” has become quite the buzzword the last several years. Just like a CDO (Chief Digital Officer), every SaaS company that truly wanted to be a contender started to…
Founders, Presidents and CEO’s- what does the term fractional availability mean to you as it pertains to business and the Gig economy? Is it specific to a discipline, industry and…
Outsourced EVP of Sales- Fact or Fiction? The answer to this question is simply, well, it depends…The gig economy is gaining steam with each passing day. While its prevalence is rapidly…
The number one question we are asked by prospective customers is why they should use our bench of resources versus a traditional consulting company’s. Below you will find a few advantages…
Pricing is always a hot topic, especially when venturing out on your own and trying to make a living, all while not pricing yourself out of opportunity. Additionally, there is a…
There are many approaches to sales and a myriad of “experts” that debate ad nauseam on how to “fill the sales funnel”. In the gig economy, however, the stakes are…
Creating opportunity is no easy feat, especially without the backing of a large company’s sales and marketing department. As such, the Free Agent created this guide which contains a few…
Most of our "Free Agents" have run entire organizations for Fortune 1000 companies, been highly specialized executives, serial entrepreneurs, career consultants, or recently exited and are looking to share their rich experience with companies that need…